Refund Policy

Thank you for choosing Host2Sky for your web hosting needs. This Refund Policy outlines the terms and conditions under which refunds may be issued.

1. Money-Back Guarantee

We offer a 30-day money-back guarantee on all hosting plans. If you are not satisfied with our services, you may request a full refund within the first 30 days of your service start date.

2. Eligibility for Refunds

Refunds will only be granted under the following conditions:

• The refund request is made within the first 30 days of service.
• The service is a hosting plan (excluding domain registrations, SSL certificates, and other add-ons).
• No terms of our Acceptable Use Policy were violated.

3. Non-Refundable Services

The following services are not eligible for refunds:

• Domain name registrations, renewals, or transfers.
• SSL certificates.
• Setup fees or migration services.
• Custom or dedicated hosting services.

4. Refund Request Process

To request a refund, please follow these steps:

• Contact our support team via email at support@host2sky.com or through your customer portal.
• Provide your account details and reason for the refund request.
• Our team will review your request and process eligible refunds within 7-10 business days.

5. Cancellation Policy

If you wish to cancel your service, you must submit a cancellation request through your Host2Sky account. Cancellation requests must be submitted prior to your next billing cycle to avoid additional charges.

6. Changes to Refund Policy

Host2Sky reserves the right to modify or update this Refund Policy at any time. Any changes will be posted on this page with an updated effective date.

7. Contact Us

If you have any questions or concerns about our Refund Policy, please contact us at:

Email: support@host2sky.com

Phone: +92 345 2183446